Operations
The Case Against Marketing Agencies for Early-Stage
Below 10M ARR, agencies almost never produce ROI. Here is what to do with the money instead.
Below 10M ARR, marketing agency engagements have a track record of underperformance that is well-documented and ignored. The pattern is consistent: founder hires agency to 'figure out marketing,' agency runs generic campaigns for 6-9 months, founder fires agency and concludes 'marketing does not work for our category.' The conclusion is wrong. The agency choice was wrong.
What to do with the budget instead: hire a fractional CMO (10-20K/month) who has done it in your category, hire one strong in-house demand gen IC (120-160K base) who owns execution end-to-end, or invest in two specialist tools (HubSpot, ZoomInfo, LinkedIn Premium for the founder) and run scrappy execution yourself for 9 months while you find the right first hire.
The agencies that do work for early-stage are narrowly scoped: a content writer for a specific format (technical whitepapers, regulatory analysis), a paid media specialist for a specific channel (LinkedIn Ads, Google Ads), or a graphic designer for visual collateral. None of them claim to 'do marketing.' All of them solve a specific scoped problem.
The general-purpose 'we do all marketing' agency is a red flag at any stage and especially below 10M. The math does not work for either side. The agency has to spread thinly to be profitable. The client needs depth that thin spread cannot deliver. The breakup is in the contract from day one.